Stakeholder communication – analysis of material topics
Yulon Motor cares about demands of all stakeholders and hopes to create total value among economy, environment, society and ourselves with the efforts of the Board of Directors, management and all of our employees. We have constructed a variety of channels, e.g. company website, business reports, routine meetings, investor conferences, shareholders’ meetings, annual reports and sustainability reports, which are issued annually, in order to capture stakeholders’ needs and facilitate communication with them. In addition to understanding topics of stakeholders’ concern, picking material topics and disclosing properly, we have also built a model for long-lasting mutual trust and interaction through the said means.
Based on the different levels of interaction during the daily operations and with reference to the AA1000 Stakeholder Engagement Standard, Yulon Motor has identified eight major groups of stakeholders that have influence on or are influenced by Yulon Motor.
|
Stakeholder |
Significance |
Topics of concern |
Communication channel(s) |
Achievement |
Corresponding chapter(s) |
|---|---|---|---|---|---|
 Customers
(Brand) |
Product quality and
reliability Customer satisfaction
survey Product Innovation
Technology Research |
Customer satisfaction survey | Yearly | 1 events | Delivery achievement status |
| Production and sales meetings | Monthly | Accumulated 18 events (2 brands) | Production plan, sales and inventory status | ||
| Market quality meetings | Weekly | 88 events | Market feedback on production process issues, investigation tracking, and improvement | ||
 Educational institution
|
Product Innovation
Technology Research
Employment
Opportunities |
Industry-School Collaboration | Yearly | 5 events | Industry-academia cooperation status |
 Investors
|
Financial performance
Corporate governance
Sustainable development strategy
Risk Management
|
General Meeting of shareholders | Yearly | 5/31 | Company operations and financial status |
| Publication of annual reports | Yearly | May | Company operations and financial status | ||
| Investor conferences | Quarterly | 4/19、7/7、8/31、8/3 | Company operations and financial status | ||
| Announcements of material information on the Market Observation Post System |
Irregularly | 48 events | Company operations and financial status | ||
| Calls/emails from minority shareholders |
Irregularly | 28 events | Company operations and financial status | ||
 Employees
|
Career development
Education and training
Occupational health and safety
Employee rights and Welfare
Yulon Social Impact
|
Labor–management meetings | Quarterly | 3 events |
Labor Relations and Working Conditions
Employee Health and Safety
|
| New employee seminars | Quarterly | 3 events | Encouragement from Top Manager and Employee Q&A Responses | ||
| Employee seminars | Yearly | 1 events | Company's New Business Development and Future Plans | ||
| Employee magazines | Quarterly | 3 copies |
Employee Relations Activities
Promotion of Sustainability Performance
|
||
| Employee satisfaction survey | Yearly | Twice |
New Employee Satisfaction Survey in the First Half of the Year
Employee Satisfaction Survey
|
||
| Employee feedback mailbox | Irregularly | 32 items | Employee Improvement Suggestions | ||
| Nice to meet Yu Line@ | Irregularly | Irregularly |
Promotion of Employee Benefits and Activities
Q&A for New Employees
|
||
| Manager consensus camp | Semi-annual | 1events |
New Business Consensus Camp - Delta Electronics' Energy Storage System Development Strategy and Business Model
Transformation and Sharing of Smart Healthcare in the Medical System
|
||
| Illegal violations in the workplace and advocacy of legal issues | Irregularly |
Physical classes: 2 sessions
Online classes: 1 session
Announcements and promotions: 2 items
|
Illegal violations in the workplace and advocacy of legal issues | ||
 Governmental
agencies/ associations |
Corporate Governance
Sustainable Development Strategy
Occupational Safety and Health
Risk Management
Regulatory Compliance
|
Communication with associations | Irregularly | 4/20、4/26、5/9、6/9 | Automotive Industry Green Sustainable Development |
| Seminars, public hearings and conferences | Irregularly | About 5 events/month | Regulations | ||
| Official documents | Irregularly | About 75 items/month | Regulations | ||
| Corporate governance evaluation | Yearly | Ranked the top 5% in the 9th Corporate Governance Evaluation | Company Operations | ||
 Suppliers
|
Sustainable Supply Chain Management
Product Quality
Product Reliability
Business Ethics and Regulatory Compliance
|
Annual review of suppliers’ specification compliance and inspection on 8 major aspects | Yearly | Target : 32 companies (Currently completed 29 companies) | Monitor the quality assurance level of parts, production processes, and defect management capabilities of suppliers |
| Supplier conferences | Yearly | 6/30 | Compliance status of annual delivery dates | ||
| Quality audit meetings | Yearly | Target 15 companies (Currently completed 12 companies) | Supervision of vendor production management Error prevention and improvement of production operation risks | ||
| SCM Platform | Irregularly | Daily announcement of promotional matters, monthly update of production plans | Parts forecast for NO.1 & NO.2 | ||
| SQM Platform | Irregularly | - | Review of parts inspection rules/reports changes | ||
| Supplier Audit Plan Meeting | Yearly | 16 companies | Supplier audit plan (IATF16949) | ||
 Media
|
Sustainable development strategies
Product innovation, Technology research
|
Publication of newsletters via media | Irregularly | 14 items | Corporate governance performance, Corporate Social Responsibility (CSR), ESG sustainable actions |
| Media interviews | Irregularly | 5 times | Corporate Social Responsibility (CSR) | ||
| Volunteer services | Irregularly | 8 events | Promotion of social responsibility, Sustainable practices | ||
 Community
|
Financial performance
Corporate governance
Sustainable development strategy
Yulon Social Impact
|
Volunteer services | Irregularly | 4 events | Elderly assistance, social care, support for the underprivileged |
| Community visits | Irregularly | 9 times | Community event response, promotion of local culture | ||
| Announcements on the company website | Irregularly | 101 items | Company financial information, company operational overview, company governance updates, company news releases, ESG activity updates | ||
| School | Yearly | 22 schools | Scholarship | ||
 External rating agencies
|
Financial performance
Corporate governance
Sustainable development strategy
Risk Management
Employee rights and Welfare
|
Sustainability Report | Yearly | Once | Corporate governance, Social Participation, Corporate Commitment, Environmental Sustainability |
| Company Website | Irregularly | Continuously update company information | |||
| Candidate Data/Interview | Irregularly | 9 items |
